Missing Email Notifications

I've noticed that I'm no longer receiving email notifications for my 'alerts'. I've checked my settings and they look good. Could this be a side-effect of the new anti-virus software from BT? It must be something to do with BT as I don't have an email client, I just use webmail, and my main email address is a BT one.

Luckily I've found an old email notification that I forgot to delete and I've just added the address as a safe sender, in case that helps.

Does anyone have any other advice?

I could use a different email address, but would prefer not to if I can avoid it.

If I don't see your reply for a bit this will be because I'm not getting the email notifications!

 

My emails are going all over the place at the moment. Mostly into spam or 'promotions' (they've never appeared in the latter before).

 

The plot thickens. I am getting email notifications for replies, but not for 'likes'. That might have been what was happening before, but I'm not sure?

 

Mine are all going into spam

 

Tell your email program that they're "Not Spam" and that Topdog is a safe sender

 

I have and gmail still puts them in spam

 

Thanks, I think you're right, and yes, I did.

I panicked because I logged in and had a lot of alerts that I wasn't expecting, but didn't register that they were all 'like's.

 

I am not getting emails to let me know that somebody has replied to my post.
So what is happening to them.

 

I just received an email about this thread

 

Nothing in Spam and no email re this thread either.

 

Some time ago I discovered that some of my emails were going into a folder labelled "Promotions" (Gmail). I discovered that you can disable this nuisance feature - maybe something like that is causing the problem?

 

I don’t use gmail, this happened before but it got fixed somehow.

 

I was just about to say the same. Check promotions... I do have most notifications turned of though. They just cause too many emails in the in-box.