Ancestry old and new search

Discussion in 'Research Hints' started by Dee Dee, Jul 9, 2013.

  1. Mealymoo

    Mealymoo A Busy Lizzy

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    Very true, Sue.
     
  2. Ma-dotcom

    Ma-dotcom A Bonza Little Digger!

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    And pray that the Vicar/Verger was no where near the communion wine or hard of hearing.
     
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  3. Dee Dee

    Dee Dee Well-Known Member

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    Likewise as a transcriber, if people saw what we have to work with at times,faded documents and awful hadwriting. Also, even if the transcript is "as is" there maybe mistakes made on the original.
     
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  4. Sue036

    Sue036 Well-Known Member

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    Ah, well that's another topic. I could probably produce a whole book of examples where the person who produced the original record - or the surviving copy of the original record - was apparently drunk, deaf, daft, delinquent, disobedient or determined to hide something. In fact I think I am producing that book, it's my family history, if only they ever let me discover enough about the family to get it written! :)
     
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  5. Malcolm Webb

    Malcolm Webb Well-Known Member

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    Whilst on the subject of Ancestry Old & New Search, is anyone using the New Interactive Viewer instead of the Old (which is set to disappear some time soon)? I tried to save an image yesterday and again today which I have done many times in the past and saved them as jpegs (which seemed to be the default). The images I have tried to save now default to png format and there is no option to save as anything else. They do not save in the png format -- the size at 6kb is not large enough to hold an image.

    I use a workaround by printing to CutePDF which enables me to save the image as a pdf file.

    All the best,
    Malcolm Webb
    Lincoln UK
     
  6. Dee Dee

    Dee Dee Well-Known Member

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    I have sent the a note about jpg and png so will let you know their reply.
    Changes,changes !!
     
  7. Sandiep

    Sandiep Successfully Supports Searches!

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    I have been reverting to basic view in order to save.......and on the new interactive it doesnt give you the view all which let you see others who have used image I find that useful for finding trees which often dont come up on searches or "hints"......emailed them but no reply.
     
  8. Londoner

    Londoner Will always roll up her sleeves and dig around

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    I wonder if it is because I am in old search that I dont have this problem? I looked at the options and it said revert to basic viewer so I must have been in the new one. Or is it because I am using Windows XP?
     
  9. Malcolm Webb

    Malcolm Webb Well-Known Member

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    Hadn't thought of that. I'm now in Windows 8 and this is the first time I have tried to save an image on my new computer. My previous computer was Windows XP.

    All the best,
    Malcolm Webb
    Lincoln UK
     
  10. Dee Dee

    Dee Dee Well-Known Member

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    I e-mailed Ancestry-in fairness to them they always reply-they say jpg copies are available to download. I did not mention Windows 8 though but might be worth your while dropping them a mail. Worth pointing it out
     
  11. mugwortismy cat

    mugwortismy cat Tenacious to the End!

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    I was using the new viewer yesterday and wanted to download an image of a multiple page record. As it wasn't the first page I got a message saying I couldn't download that image as it wasn't indexed. Reverting to the old viewer solved this --- but what happens when the old viewer is lost?
     
  12. Dee Dee

    Dee Dee Well-Known Member

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    I do think it worthwhile pointing this out to them-before the old viewer disappears-they may take notice and incorporate the good stuff. Up to you of course
     
  13. mugwortismy cat

    mugwortismy cat Tenacious to the End!

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    'tis done! Must say that they have never replied to any other issue I've raised with them (I recently reported incorrectly indexed pages ... the Epsom 1871 census if I remember correctly ... and they still haven't replied); though I do note that you get responses ... hmmm, extra-special member, obviously ;)
     
  14. Dee Dee

    Dee Dee Well-Known Member

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    Some may say pest!!
     
  15. gillyflower

    gillyflower Always caring about others

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    Yes I too have transcribed records. I However like to think I try to get them as accurate as possible. Some transcriptions I look at and wonder where on earth they got them from. You can often look at the original and it is nothing at all like what has been transcribed. Which site sends its records to India for transcribing?
     
  16. mugwortismy cat

    mugwortismy cat Tenacious to the End!

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    I nearly had a heart attack (only a slight exaggeration) recently when I looked at some parish registers that had been added to Ancestry, and looked up the marriage of my 3x great grand parents to find the bride's father transcribed as Joseph instead of Hugh.

    There was I thinking 'all that work on the Andrews family, I'll have to delete it all and start over'. But then I looked at the image ... and I suppose if you look at the image at the size it first appears on screen what you see is a distorted scrunched up kind of 'Joseph', however the simple process of enlarging the image to it's actual size remedies this optical illusion very nicely.

    I did submit a correction, and I do wonder how many of these transcription errors are caused by people looking at the image at a size that suits the size of their computer screen, instead of at a magnification that truly reflects the real article.
     
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  17. Daft Bat

    Daft Bat Administrator. Chief cook & bottle washer! Staff Member

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    I submitted a correction to Ancestry once, many years ago. They had my several times great grandmother as Sarah CROFS instead of Sarah CROSS.

    I tried to explain that, back in those days, a double 's' was written to look like 'fs' but they were not having any. They very snootily told me that I was wrong and this could not be Sarah CROSS because the surname was definitely CROFS.

    I never contacted them again.
     
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  18. dizzyme

    dizzyme Well-Known Member

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    I've submitted several corrections over the years and usually get an email a month or two later saying they have added the correction as an alternative.

    Karen
     
  19. Sandiep

    Sandiep Successfully Supports Searches!

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    just tried again to save with the new interactive viewer...........ziltch
    had to revert to basic..........what is going to happen when they switch it off
    I dont know......they dont seem to acknowledge the problem:(
     
  20. Ma-dotcom

    Ma-dotcom A Bonza Little Digger!

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    I'm also lucky in that I've always had a reply & 'thankyou' when submitting corrections. I'm using the new viewer on Windlows 7 & just tried the 'save' -worked fine. I find the viewer a bit slow to adjust to clear the fuzzyness tho'. lot's of helpful little bits to it which I had hither-to ignored. Hitting the 'S' key for a quick sight of the source is handy, rather than going back & forth.
     

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