Had a smile on Thursday from an email I received. I don't often buy online but noting my wallet is showing signs of giving up the ghost and coincidentally seeing a wallet advertised on Facebook, I purchased it, received confirmation of the purchase and told it would be delivered in 7 to 20 days, not too happy with the 20 days bit but never mind. Wednesday of this week I checked the tracking of the wallet, found that six days after the confirmation it hadn't even been posted, so I sent an email querying why the delay adding, "please advise me ASAP in case I need to contact PayPal". A reply came back stating that the delay was due to the "promotion producing a surge in orders". Surprise, surprise, the next day I received an email stating the wallet had now been posted, it looks like dropping PayPal's name into the ring gets results.